Network Security
Network Abuse & Incident Reporting
FiberGrid Network Operations Center • 24/7 Security Dispatch
Reporting Network Abuse
FiberGrid maintains a zero-tolerance policy regarding malicious activities originated through or directed against our network fabric. If you have detected unauthorized activity, please submit a detailed report to our dedicated security response team:
Abuse Contact Points
Primary Email: [email protected]
NOC Dispatch: Submit via our Secure Contact Portal
Required Submission Details
To expedite remediation, please include:
- Source IP address and destination IP address.
- Accurate timestamp including UTC time zone.
- Full unedited log snippet or packet capture headers.
- Details of attack vector (DDoS, brute-force, unauthorized scanning, etc.).
Our engineering team will acknowledge valid network incident reports within standard telecommunications response windows.